For general inquiries please call our main line at 617.502.1700 or email [email protected]
Contacting our Teams
Email Us Securely
Email us SecurelyHDAP Team
Contact HDAPComprehensive Health Insurance Initiative
Contact CHIIBRIDGE Team
Contact BRIDGETB Drug Assistance Program
Contact TBDAPResearch Team
Contact ResearchHouses of Correction Program
Contact HOCPrEP DAP
Contact PrEP TeamnPEP Team
PEP TeamDevelopment and Communications
Contact usGeneral Contact Information
Contact usHIV Drug Resistance Testing
Contact usAny personal identifiying information or applications should be sent through our secure portal
To submit client applications, forms or information via email, please use our secure email system
How to send information securely

HIV Drug Assistance Program
For URGENT HDAP coverage requests, please contact HDAP at 617.502.1700.
- HDAP Phone: 617.502.1700
- Toll free: 800.228.2714
- HDAP Fax: 617.502.1703
- Please include a cover sheet with any documents you fax.
- HDAP Email: [email protected]
- This email is for general HDAP communications please send any sensitive information via our secure portal.
- Mail completed and signed applications with all supporting documentation to:
AccessHealth MA
Attn: HDAP
The Schrafft’s City Center
529 Main Street, Suite 301
Boston, MA 02129
-
- For HDAP specific claims or pharmacy billing questions please contact the HDAP billing team
- Phone: 617.502.1700 (ask to speak to HDAP billing)
- Email: [email protected]
- For HDAP specific claims or pharmacy billing questions please contact the HDAP billing team
TB Drug Assistance Program
-
-
- Phone: 617.502.1700 x2
- Program Lead Contact- Brittany Morgan
- Phone: 617.502.1758
- Email: [email protected]
-
Houses of Correction Program
-
-
- Phone: 617.502.1723
- Email: [email protected]
- Program Lead Contact- Maya Eeson
- Phone: 617.502.1723
- Email: [email protected]
-
Comprehensive Health Insurance Initiative (CHII) Team
For questions about CHII or other insurance questions
-
-
- Phone: 617.502.1700 (press option #1 and then #3)
- Toll free: 800.228.2714
- Phone: 617.502.1700 (press option #1 and then #3)
-
-
-
- CHII email: [email protected]
- This email is for general CHII communications; please send any sensitive information via our secure portal.
- CHII email: [email protected]
-
BRIDGE Team
-
-
- To send any applications or supporting documentation via email please send through our secure email portal
- BRIDGE Phone: 617.502.1700 (press option #1 and then #5)
- Toll free: 800.228.2714 (press option #1 and then #5)
- BRIDGE Email: [email protected]
- This email is for general BRIDGE communications please send any sensitive information via our secure portal.
-
PrEP Drug Assistance Program
Please contact PrEPDAP staff at:
-
-
- PrEPDAP Phone: 617.502.1700 & select option 4
- PrEPDAP Fax: 617.502.1701
- PrEPDAP General Email: [email protected]
- To send any applications or supporting documentation via email please send through our secure email portal
-
nPEP Program
For URGENT nPEP access, please contact nPEP program staff
-
-
- Biomedical Prevention Program Manager-Katt Baker
- [email protected]
- phone: 617.502.1767
- Senior Biomedical Intervention Programs-Gerald James
- [email protected]
- 617.502.1737
- fax: 617.502.1701
- nPEP Fax: 617.502.1701
- Biomedical Prevention Program Manager-Katt Baker
-
For individuals requiring urgent access to nPEP after 6pm and on days AccessHealth MA is closed, please call 617.502.1700 and select option #6 to leave a message for on-call AccessHealth MA staff
Research
-
-
- Research Phone: 617.502.1707
- Research Fax: 617.502.1702
-
Research Team
-
-
- Amy Colson, MD, MPH – Research Director
- Email: [email protected]
- Karen A. McLaughlin, CCRC – Research Coordinator
- Email: [email protected]
- Roberta Bauer-Regulatory Specialist
- Email: [email protected]
- Amy Colson, MD, MPH – Research Director
-
Development and Communications
-
-
- Elizabeth Fitzsimons – Communications and Development Director
- Phone: 617.502.1710
- Email: [email protected]
- Brittney Toth – Communications and Development Manager
- Phone: 617.502.1726
- Email: [email protected]
- Elizabeth Fitzsimons – Communications and Development Director
-
General Information
For general information or questions
-
-
- Email: [email protected]
- Phone: 617.502.1700
- Toll free: 800.228.2714
-
HIV Drug Resistance Testing
For more information or to enroll in the HIV Drug Resistance Assay Reimbursement program, interested healthcare sites should contact:
-
-
- Hellen Gikaria, HDAP Senior Program Manager
- Phone: 617.502.1731
- Email: [email protected]
- OR call AccessHealth MA’s main number at 617.502.1700
- Hellen Gikaria, HDAP Senior Program Manager
-
Secure Email Instructions:
To submit any client applications, forms or information via email, please use our secure email system:
-
-
- Log into our secure email portal here: https://web1.zixmail.net/s/login?b=crine.
- If you have never logged in before, you will be prompted to set up an account.
- Follow the instructions here to send an email to the appropriate AccessHealth MA team. http://www.uapguide.com/community-research-initiative-of-new-englandhdap/customer/introduction.
- Be sure to select the appropriate program you are trying to reach from the drop-down menu.
-
Important Information about secure emails
-
- Our secure emails use ‘[email protected]’ as a domain. Please be sure to ALLOW this address as a trusted contact or check your spam folder for this address.
- For secure portal technical support (password resets, lock outs, etc.) please contact ZixCorp Support
- Phone: 888.576.4949
- Email: [email protected].
- Replying to a secure email sent from AccessHealth MA will take you directly to our secure email portal.
Get in Touch
Address
AccessHealth MA
The Schrafft’s City Center
529 Main Street, Suite 301
Boston, MA 02129
Phone
617.502.1700
or
888.253.2712 (toll-free)
Directions to AccessHealth MA
Coming to our office and need directions? Click the link below.
Directions to AccessHealth MAJoin a Board
We are always looking for passionate AccessHealth MA representatives!
Contact Form
Please ONLY submit general questions for our teams through this form. Any applications, forms, personal identifying information should be submitted through our secure email portal.