Contact

For general inquiries please call our main line at 617.502.1700 or email [email protected]

Contacting our Teams

Email Us Securely

Email us Securely

HDAP Team

Contact HDAP

Comprehensive Health Insurance Initiative

Contact CHII

BRIDGE Team

Contact BRIDGE

TB Drug Assistance Program

Contact TBDAP

Research Team

Contact Research

Houses of Correction Program

Contact HOC

nPEP Team

PEP Team

Development and Communications

Contact us

General Contact Information

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HIV Drug Resistance Testing

Contact us

HIV Drug Assistance Program

For URGENT HDAP coverage requests, please contact HDAP at 617.502.1700.

  • HDAP Phone: 617.502.1700
  • Toll free: 800.228.2714
  • HDAP Fax: 617.502.1703
    • Please include a cover sheet with any documents you fax.
  • HDAP Email: [email protected]
    • This email is for general HDAP communications please send any sensitive information via our secure portal.
  • Mail completed and signed applications with all supporting documentation to:

AccessHealth MA
Attn: HDAP
The Schrafft’s City Center
529 Main Street, Suite 301
Boston, MA 02129

    • For HDAP specific claims or pharmacy billing questions please contact the HDAP billing team

TB Drug Assistance Program

      • Phone: 617.502.1700 x2
      • Program Lead Contact- Brittany Morgan

Houses of Correction Program

Comprehensive Health Insurance Initiative (CHII) Team

For questions about CHII or other insurance questions

      • Phone: 617.502.1700 (press option #1 and then #3)
        • Toll free: 800.228.2714

BRIDGE Team

      • To send any applications or supporting documentation via email please send through our secure email portal
      • BRIDGE Phone: 617.502.1700 (press option  #1 and then #5)
        • Toll free: 800.228.2714 (press option  #1 and then #5)
      • BRIDGE Email: [email protected]
        • This email is for general BRIDGE communications please send any sensitive information via our secure portal.

PrEP Drug Assistance Program

Please contact PrEPDAP staff at:

      • PrEPDAP Phone: 617.502.1700 & select option 4
      • PrEPDAP Fax: 617.502.1701
      • PrEPDAP General Email: [email protected]
      • To send any applications or supporting documentation via email please send through our secure email portal

nPEP Program

For URGENT nPEP access, please contact nPEP program staff

      •  Biomedical Prevention Program Manager-Katt Baker
      • Senior Biomedical Intervention Programs-Gerald James
      • nPEP Fax: 617.502.1701

For individuals requiring urgent access to nPEP after 6pm and on days AccessHealth MA is closed, please call 617.502.1700 and select option #6 to leave a message for on-call AccessHealth MA staff 

Research

      • Research Phone: 617.502.1707
      • Research Fax: 617.502.1702

Research Team

Development and Communications

      • Elizabeth Fitzsimons – Communications and Development Director
      • Brittney Toth – Communications and Development Manager

General Information

For general information or questions

HIV Drug Resistance Testing

For more information or to enroll in the HIV Drug Resistance Assay Reimbursement program, interested healthcare sites should contact:

      • Hellen Gikaria, HDAP Senior Program Manager
      • OR call AccessHealth MA’s main number at 617.502.1700

Secure Email Instructions:

To submit any client applications, forms or information via email, please use our secure email system:

Important Information about secure emails
    • Our secure emails use ‘[email protected]’ as a domain. Please be sure to ALLOW this address as a trusted contact or check your spam folder for this address.
    • For secure portal technical support (password resets, lock outs, etc.) please contact ZixCorp Support
    • Replying to a secure email sent from AccessHealth MA will take you directly to our secure email portal.

Get in Touch

Address

AccessHealth MA
The Schrafft’s City Center
529 Main Street, Suite 301
Boston, MA 02129

Phone

617.502.1700
or
888.253.2712 (toll-free)

Directions to AccessHealth MA

Coming to our office and need directions? Click the link below.

Directions to AccessHealth MA

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    Contact Form

    Please ONLY submit general questions for our teams through this form. Any applications, forms, personal identifying information should be submitted through our secure email portal.

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    Please ONLY submit general questions for our teams through this form. Any applications, forms or personal identifying information should be submitted through our secure email portal.

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